Lol. So if you’re looking for a job, I highly do not recommend the Target Starbucks on Apalachee. The management is actually horrible, or at least a specific person I had an interaction with.
Get hired for Starbucks on apalachee, and they send me to a completely different store because apparently they’ve fired all the people at the apalachee location and are spreading the remaining ones so thin, they don’t even have the time/hours to train cause they’re already full.
So 2 weeks of training damn near, at a different location, only to arrive back to the home location to realize that apparently how we’ve been taught isn’t standard and it’s a different store, so obviously everything is in a different spot, so lots of unlearning/relearning going on, on top of it being a lot to learn because the drinks can come so many different sizes and ways with lots of different variations of sauces, syrups, add-ins, and toppings, etc.
So I did indeed feel thrown to the wolves. I even tried to express as much to the store manager as she and another lead came to get drinks once we opened. (Literally only done like 2 opening shifts during training with help, so I wasn’t sure of every little thing just yet) so anyway, just expressing myself like “Just bear with me. I’m new and this is only my 2nd day. I’m by myself and haven’t made these drinks before so it may take a little longer as I look at the ingredients and whatnot.” INSTEAD of showing empathy and being a LEADER and saying “oh, what part of your training do you feel like you need work on or how can we help you get more comfortable?”, she instead says, “didn’t you miss like 2 days of training? That’s 16 hours so that’s really important. I’m sure that’s got a lot to do with feeling unprepared”. It wasn’t what she said, it was how she said it. Like “oh, there can’t possibly be anything wrong with the way we’re training people and there can’t possibly be a correlation as to why we only have like 2 people working here.”
Like girl, literally kiss my ass cause my son’s broken foot was actually more important than those hours and if you guys actually answered the HR line instead of having to leave messages and notes with the customer service desk to get in contact with you guys most of the time, maybe you’d know that’s why I was out. (Legitimately had to call about 5-6 times a day to return calls and convey information.)
So anyway, I walked out because who do you think you’re talking to first of all, and you’ve literally had multiple people quit because they get to that location and get overwhelmed cause yall actually don’t give af about training anyone, you just want someone at that register, no matter the cost. Literally had a lady quit a day or so before I came to that store for the same sentiments. And I hope people continue to quit on their asses.
So yeah, anyway, rant over. Horrible experience. 10/10 don’t recommend, but the baristas are cool and nice lol.